Awaaz in Plumbing
Implemented an end-to-end Voice AI agent for a regional plumbing and home services business. The agent handles inbound customer calls, intelligently schedules appointments based on location, and automatically dispatches available technicians in real-time.
Client
Regional Plumbing Services
Timeline
3 Months
Role
AI Agent Development & CRM Integration
The Challenge
Missed inbound customer calls during peak hours and inefficient manual dispatching of technicians leading to lost revenue and customer dissatisfaction.
The Solution
Implemented an end-to-end Voice AI agent that handles inbound calls 24/7, intelligently schedules appointments based on location, and automatically dispatches available technicians in real-time.
Bottom Line Impact
"Eliminated missed calls; 30% increase in booked jobs"
Key Results
Eliminated missed calls completely
30% increase in booked jobs
Optimized technician routing
Reduced administrative overhead by 40%
Technology Stack
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