Public institutions do not hand over their core systems on faith, they test and scrutinize and hold vendors to a standard most private buyers never apply. We automated nine modules across their Odoo ERP, HR, task assignment, KPI and performance tracking, and accounts, turning administration that used to be done by hand into agents that run the back office on their own, always with a person in control.

“Finova reshaped how our teams use Odoo every day. Their agents took the most tedious parts of task assignment off our seniors and gave managers honest, real-time insight into performance, always with a person in control.”

— Atifa Ehsan, EVP of HR and Admin, Telecom Foundation

Confirming a patient's coverage meant staff sitting through insurance hold queues by hand, all day. Our agent now makes those calls at roughly fifty verifications a day, confirms the coverage, and writes the structured result straight back into their system. The call is only the trigger. The writeback into the record is the work.

“AwaazLabs runs our insurance verification end to end. It freed our team from the repetitive calls to focus on the work that matters.”

— Taimoor Malik, Sirius Solutions, United States