Finova Flagship Products

EXPLORE THEPRODUCT SUITE

We build AI-first platforms that unify operations, customer experience, and industry workflows. From voice automation to hospitality intelligence, our products serve teams that need speed, scale, and measurable outcomes.

Awaaz
Qualicall
AI-Powered ERP
Mehman Nawaz
AI First
AI Voice Agent Platform

Awaaz

Awaaz is an AI voice agent that speaks like a real person, handling inbound and outbound calls in regional languages and American English accents.

  • Human-like conversations with regional language fluency
  • 24/7 call coverage with unlimited concurrency
  • Inbound support, outbound sales, and scheduling
  • Seamless handoff to human agents when needed
  • Deploy on your dialer or Finova infrastructure

AI Highlight

AI adapts to caller language, intent, and sentiment in real time.

AI Quality Assurance

Qualicall

Qualicall listens to every call and scores script adherence, tone, sentiment, and outcomes with explainable evidence.

  • 100% call coverage with objective QA scoring
  • Agent coaching insights and performance trends
  • Role-based dashboards for QA and leadership
  • Compliance-ready audit trails and citations

AI Highlight

AI scores every call with explainable evidence tied to timestamps.

Qualicall
Intelligent Operations Platform

AI-Powered ERP

Centralize operations, automate workflows, and deliver real-time visibility with AI-powered dashboards and controls.

  • Employee activity monitoring and RBAC
  • Task, project, and submission tracking
  • Smart calendar with meeting invites
  • AI reports and workload balancing

AI Highlight

AI prioritizes tasks, predicts risk, and generates reports automatically.

AI-Powered ERP
Hospitality AI Suite

Mehman Nawaz

An AI-powered hospitality management suite for hotels, resorts, and guest houses with personalized guest experiences.

  • AI room recommendations and loyalty tiers
  • Centralized booking and revenue control
  • Staff management with role-based access
  • Dynamic pricing and occupancy forecasting

AI Highlight

AI drives dynamic pricing, guest personalization, and occupancy forecasting.

Mehman Nawaz

Shared AI Capabilities

Every product is powered by the same intelligence layer that connects data, decisions, and automation.

Predictive analytics

Forecast demand, staffing, and outcomes with real-time signal modeling.

Automation

Trigger workflows, approvals, and follow-ups without manual bottlenecks.

Smart recommendations

Surface next best actions for agents, managers, and operators.

AI assistants

Support teams with summaries, insights, and instant guidance.

Workflow intelligence

Track performance, risks, and outcomes across every stage.

Reporting

Generate explainable reports that connect activity to results.

Industries Served

We focus on industries where AI can drive measurable operational impact.

Contact centers and BPOsHospitality and travelFinancial servicesHealthcare and clinicsRetail and ecommerceEnterprise operations

Find the right product for your team

Book a consultation or request a demo to match the best product to your goals.