| What you get Works a third of the week. Sleeps through every after-hours emergency, exactly when the big jobs come in. Calls in sick. | What you get You configure it, you manage it, you fix it when it breaks. One slice of the job, answering, and nothing after. | What you get Capture, book, dispatch, remind, review, and a customer database built for you. We build it, run it, and optimise it. Done-for-you, fully run, and proven, with a report that shows exactly what we recovered. |
| Best fit Office-hours admin when call volume is predictable and someone can manage handovers. | Best fit Businesses with time to configure prompts, booking rules, integrations, and quality checks themselves. | Best fit Trade operators who want answering, booking, dispatch, follow-up, and review capture managed as one operation. |
| Main limitation After-hours calls, overflow, sick days, and urgent dispatch still need extra coverage. | Main limitation Usually answers only. Booking, dispatch, reminders, follow-up, and QA still sit with you. | Main limitation Needs onboarding detail so call flows, calendar rules, and dispatch paths match your business. |