Compare phone answering service Australia plans built for trade operators. Your plan starts when reception goes live, setup is milestone-billed, and month one comes with a recovery report. Rolling agreement, no lock-in.
Finova starts at AUD $2,250 per month plus a one-time setup fee. Pricing depends on whether you only need reception, or also want growth work such as lead follow-up, review requests, SEO, and paid ads.
Setup is milestone-billed as the system goes live, so you pay against progress, never all upfront. Your plan begins when reception goes live, the moment it starts earning. At the end of month one we show you exactly what we recovered. If it isn't paying for itself, you walk. Rolling agreement, no lock-in.
All of it, built and run for you, from $2,250 / mo.
| A receptionist | A cheap AI tool | Finova · Done for you |
|---|---|---|
| Cost $55k to $70k a year | Cost $49 to $299 a month | Cost The whole operation, run for you |
| What you get Works a third of the week. Sleeps through every after-hours emergency, exactly when the big jobs come in. Calls in sick. | What you get You configure it, you manage it, you fix it when it breaks. One slice of the job, answering, and nothing after. | What you get Capture, book, dispatch, remind, review, and a customer database built for you. We build it, run it, and optimise it. Done-for-you, fully run, and proven, with a report that shows exactly what we recovered. |
| Best fit Office-hours admin when call volume is predictable and someone can manage handovers. | Best fit Businesses with time to configure prompts, booking rules, integrations, and quality checks themselves. | Best fit Trade operators who want answering, booking, dispatch, follow-up, and review capture managed as one operation. |
| Main limitation After-hours calls, overflow, sick days, and urgent dispatch still need extra coverage. | Main limitation Usually answers only. Booking, dispatch, reminders, follow-up, and QA still sit with you. | Main limitation Needs onboarding detail so call flows, calendar rules, and dispatch paths match your business. |
Works a third of the week. Sleeps through every after-hours emergency, exactly when the big jobs come in. Calls in sick.
Office-hours admin when call volume is predictable and someone can manage handovers.
After-hours calls, overflow, sick days, and urgent dispatch still need extra coverage.
You configure it, you manage it, you fix it when it breaks. One slice of the job, answering, and nothing after.
Businesses with time to configure prompts, booking rules, integrations, and quality checks themselves.
Usually answers only. Booking, dispatch, reminders, follow-up, and QA still sit with you.
Capture, book, dispatch, remind, review, and a customer database built for you. We build it, run it, and optimise it.
Done-for-you, fully run, and proven, with a report that shows exactly what we recovered.
Trade operators who want answering, booking, dispatch, follow-up, and review capture managed as one operation.
Needs onboarding detail so call flows, calendar rules, and dispatch paths match your business.
The system pays for itself or you walk. Book a call and we will show you exactly what it recovers in your first month.
Book a call →The live agent could not connect right now.
Book a call instead →Ask it to book a job, just like one of your customers would.