For Electrical · Australia

Never lose another electrical job to a missed call.

Every call answered 24/7. Jobs booked straight into your calendar. Work dispatched to you the moment it lands. Live in two weeks.

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Live in two weeks · Pays for itself or you walk · No lock-in

Electrical answer

What does Finova do for electricians?

Finova answers electrical calls 24/7, captures safety-urgent job details, books work into the calendar, and dispatches emergency callouts so callers with power faults or urgent electrical issues are not left waiting.

Best fit
Sole traders and small electrical crews that cannot always answer while on the tools, driving, or finishing another job.
Emergency calls
Safety-urgent jobs such as outages, RCD trips, switchboard faults, and after-hours callouts can be flagged quickly.
Booking workflow
The system captures location, fault type, urgency, site access notes, and customer contact details.
Cost check
The missed-job audit compares estimated lost electrical work against the monthly answering-service cost.

Want proof it actually works?

Where the jobs are going

The calls you're losing right now.

  • Power out at a residence. Safety urgent. They call three electricians. The one who answers gets the job.
  • Switchboard fault at a small business on a Monday morning. They can't operate without power. First sparky to pick up wins.
  • After-hours emergency callout. Missed because it went to voicemail at 9pm.
  • A property manager rings about a rental fault. No answer. They call the next sparky on their list.
  • RCD trip during a storm. Homeowner rings while you're finishing another job. They can't wait.
The missed-job ledger

Add up what a normal week actually costs you.

Your line, your numbers

Drag to match your week
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Walking out the door
$124,800
Lost revenue a year
$2,400
Per week
6
Jobs lost / week

Note Worked from Finova's missed-call model and your own job value, not a universal industry benchmark. Your real numbers come from a free Missed-Job Audit once we look at your line. Estimates only, real figures once we are live.

Calculation method

How the missed-job estimate works

The ledger is an estimate, not an industry benchmark. It uses your weekly call volume, your average job value, and Finova's missed-call model to show how much revenue may be at risk before a free audit reviews your real line data.

Formula

calls per week x missed-call risk x booking-loss risk x average job value x 52 weeks

  • Missed-call risk is modeled at 30 percent of weekly calls.
  • Booking-loss risk is modeled at 50 percent of those missed opportunities.
  • Average job value comes from the slider or your audit form input.
  • Final figures are confirmed only after reviewing your actual call flow and job values.
What you get

The work you paid to win, actually booked.

Never miss a job

Every call and message answered and booked, 24/7. After hours, weekends, all of it.

Work locked in and dispatched

The job goes straight to you or your crew with the details, ready to run.

More 5-star reviews

Happy customers turned into Google reviews automatically, so the next caller already trusts you.

Marketing spend that converts

The leads you paid for become booked jobs instead of voicemails.

How it works · Live in two weeks

We build it, we run it, you do the work.

1

We build it around your business

We set the whole thing up and integrate it with the tools you already use. Zero effort on your end.

2

Every call answered and booked

An AI voice agent answers, books the job, and captures the lead, so the phone is never left ringing out.

Quality-checked every call
3

Dispatched to the crew

The booked job lands with you or your team straight away, with everything you need to turn up and do it.

4

Followed up and reviewed

We chase no-shows, request the review, and build your customer database so the work keeps compounding.

Why done-for-you beats the alternatives
Less than half the cost of one receptionist. And it never sleeps.
How done-for-you compares
A receptionistA cheap AI toolFinova · Done for you
Cost $55k to $70k a year Cost $49 to $299 a month Cost The whole operation, run for you
What you get

Works a third of the week. Sleeps through every after-hours emergency, exactly when the big jobs come in. Calls in sick.

 What you get

You configure it, you manage it, you fix it when it breaks. One slice of the job, answering, and nothing after.

 What you get

Capture, book, dispatch, remind, review, and a customer database built for you. We build it, run it, and optimise it.

Done-for-you, fully run, and proven, with a report that shows exactly what we recovered.
Best fit

Office-hours admin when call volume is predictable and someone can manage handovers.

 Best fit

Businesses with time to configure prompts, booking rules, integrations, and quality checks themselves.

 Best fit

Trade operators who want answering, booking, dispatch, follow-up, and review capture managed as one operation.
Main limitation

After-hours calls, overflow, sick days, and urgent dispatch still need extra coverage.

 Main limitation

Usually answers only. Booking, dispatch, reminders, follow-up, and QA still sit with you.

 Main limitation

Needs onboarding detail so call flows, calendar rules, and dispatch paths match your business.

A receptionist

Cost $55k to $70k a year
What you get

Works a third of the week. Sleeps through every after-hours emergency, exactly when the big jobs come in. Calls in sick.

Best fit

Office-hours admin when call volume is predictable and someone can manage handovers.

Main limitation

After-hours calls, overflow, sick days, and urgent dispatch still need extra coverage.

A cheap AI tool

Cost $49 to $299 a month
What you get

You configure it, you manage it, you fix it when it breaks. One slice of the job, answering, and nothing after.

Best fit

Businesses with time to configure prompts, booking rules, integrations, and quality checks themselves.

Main limitation

Usually answers only. Booking, dispatch, reminders, follow-up, and QA still sit with you.

Finova · Done for you

Cost The whole operation, run for you
What you get

Capture, book, dispatch, remind, review, and a customer database built for you. We build it, run it, and optimise it.

Done-for-you, fully run, and proven, with a report that shows exactly what we recovered.

Best fit

Trade operators who want answering, booking, dispatch, follow-up, and review capture managed as one operation.

Main limitation

Needs onboarding detail so call flows, calendar rules, and dispatch paths match your business.

Common electrical answering service questions

How much does an answering service for electricians cost in Australia?
Finova starts at $2,250 per month AUD (USD 1,500) plus a one-time setup of $4,500. Use your own electrical job value in the missed-job ledger to estimate what unanswered calls may be costing you before the audit confirms real figures.
Will someone answer my electrical calls after hours for emergencies?
Yes. Every call is answered around the clock, 24 hours a day including weekends and public holidays. Emergency callouts are flagged immediately and dispatched to you. Safety-urgent jobs are treated with the priority they need, not left to a voicemail that gets heard in the morning.
What details are collected on an electrical call?
The call flow can collect the customer name, phone number, suburb, fault type, safety urgency, access notes, preferred time, and whether the issue involves an outage, RCD trip, switchboard fault, exposed wiring, or another urgent electrical risk.
Is there a lock-in contract?
No lock-in. Rolling agreement. Your plan begins when reception goes live. At the end of month one we show you exactly what was recovered. If it isn't paying for itself, you walk. No penalties, no lock-in clauses.
Will this work for a sole trader or small electrical crew?
Yes, most of our electricians are sole traders or run a small crew. When you're on the tools or finishing a job, you can't always pick up. The system handles every incoming call so the next safety-urgent job or emergency callout does not go to a competitor because no one answered.
What is the difference between Finova and a standard answering service?
A standard answering service takes a message and stops there. Finova books the job straight into your calendar, dispatches the details to you, sends appointment reminders, and on the Growth plan it also requests reviews and follows up on leads. It runs the customer-facing side of your operation, not just the phone.
More from Finova

Explore the full service.

All trades hub Done-for-you answering for Australian tradies Plumbing Answering service for plumbing operators HVAC Answering service for hvac operators Pricing Plans, costs, and what's included More reading Guides and resources for trade operators
Pays for itself, or you walk

See exactly what we recover before you commit.

At the end of month one we show you exactly what we recovered. If it isn't earning its keep, you walk away. No lock-in.

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